Ajinomoto Group Quality Assurance

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Integrated Report 2018

Ajinomoto Group Sustainability Data Book 2018

Giving first priority to customers, the Ajinomoto Group offers safe products and services of the highest quality with the aim to improve the lifestyles of people around the world.

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Group Shared Policy on Quality  
We contribute to a better life for all throughout the world by providing safe and high-quality products and services. 
1. We pay full attention to the request of our customers, and provide products and services meeting with their satisfaction. 2. We actively provide appropriate information to our customers and continue to improve our trustworthiness. 3. We make no compromises with regard to safety, conducting surveys and research as thoroughly as possible, faithfully complying with applicable laws and regulations, and always delivering products and services of uniform quality. 4. We assure quality through the Ajinomoto System of Quality Assurance (ASQUA), based on the concepts outlined in the international ISO standard. 5. Under the leadership of our management, each one of our company's employees makes the greatest effort to provide safe and high-quality products and services through work at all levels, from research and development to production, distribution, sales and services.